"I thought, 'Wow, this is a problem,'" he recalls. All told, it took him four days of research and phone calls to schedule an appointment for his painful malady. Once Massoumi sorted that out, he faced another challenge: lack of information about the quality of the physicians who accepted his insurance. His insurance company provided a list of local doctors covered by his plan, but it was hopelessly out of date. ’s Jeff Bezos and Khosla Ventures to kick in $5 million.Massoumi was wrong. A year later, at that event, he convinced In desperation he camped out for hours at a practice with five doctors they acquiesced, giving him enough names to fill out a scroll-down menu.
“I was in a pretty sad state,” he admits.ĭays before debuting ZocDoc at a tech conference in San Francisco, Massoumi had only three names in his database. (That happened two more times all three practices are now clients.) He moved with his wife to a dingy apartment in Harlem she left him after the ceiling fell on their bed (they weren’t home). After sitting in one lobby for eight hours, security personnel escorted him out. Massoumi has come a long way since he wandered Manhattan knocking on dentists’ doors. In February former Senate majority leaders Tom Daschle and Bill Frist joined ZocDoc’s corporate advisory board. (on top of $15 million led by Peter Thiel’s Founders Fund). Last fall Massoumi bagged $75 million in funding from billionaire Yuri Milner’s DST Global and In the last year available appointments posted on jumped 120% to 6.6 million, while unique visitors to the site increased fivefold to 1 million a month. ZocDoc is now in 15 cities, including New York, San Francisco and Dallas.
On their 50th birthdays ZocDoc members get an e-mail that reads: “There was recently a 13% drop in new cases … because more people are getting colonoscopies.” ZocDoc’s software catalogs each physician’s insurance plans and appointment calendars. Crows Massoumi: “Sick people get to see doctors faster, and doctors make more money every day.” Allan Fine, head of operations for the New York Eye & Ear Infirmary, estimates that the 120 doctors in his network who have signed up with ZocDoc have landed 9,000 new patients in a little over two years. The online service is free for patients doctors pay a $250 monthly fee to be in ZocDoc’s database-less than the cost of three canceled checkups. To ease the suffering, Massoumi launched ZocDoc, a website that allows patients to make doctors’ appointments much like Open Table arranges dinner reservations.
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